Shipping & Returns

We offer worldwide Express and Standard shipping. Shipping cost is determined by destination, weight and shipping method chosen.

How long will it take for my order to arrive?

Delivery time depends on the method of shipping requested, the delivery address, and the country of destination. Typically, domestic delivery is between 3-5 business days and international delivery is between 7-14 business days. If the destination country chooses to delay an individual shipment for a random security/inspection measure, these delays may be as long as 4-8 weeks.

Can I track my order?

Only our Express Service allows for online tracking. If the shipment method of Express is selected at the time of ordering, an email is sent with your tracking information at the time your order is shipped. If you do not receive this email, we can resend it to the original email address supplied. For us to send it to another email address, you will need to provide sufficient information as requested to validate your identity.

Order Fulfillment and Delivery

Your order is sent to the manufacturing department upon receipt of payment. We ship it as soon as your order is complete, typically within 2-3 days.

Delivery time may take between 7 to 14 working days. Incorrect shipping details provided by you at the time of your order will result in delivery delays. Customs agencies in some countries may delay the delivery of an order for up to 6 to 8 weeks for inspection or as a random security measure. This is beyound the control of Bayou Beau. Local postal guidelines apply for home deliveries.

Exchanges and Returns

Manufacturing Defects:

We strive to create each Bayou Beau product with quality fabrics and craftsmanship. However, if after receipt of an item, you discover a manufacturing defect, contact us immediately.

Return Shipping:

Return shipping is paid by you. We cover the cost of shipping a replacement item to you after the original item has been returned and accepted. Subsequent exchanges on the same order will incur additional postal charges to the customer. We do not accept responsibility for any return shipping problems.

Refunds:

The total amount for any item returned and accepted will be refunded in the manner in which the original payment was made. The amount refunded will be made in USD as per your original purchase.

Sale Items:

There are no exchanges, refunds or returns on sale items.

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